Get in Touch with KitLab

Questions about your order, custom kits, or wholesale? Our team is ready to assist you with premium football jerseys and expert service.

Quick Contact Options

Live Chat
Chat with us directly
Live Chat

Email
Send us an email
support@kitlabfs.com

Socials
Reach to us directly
@Kitlabfs

Send Us a Message

Quick answers to common questions

Frequently Asked Questions

Where do you ship from?

All orders are shipped from our main fulfillment centers in Canada.

Can I customize my jersey?

At KitLab, you can customize your jersey with your name, number, Patches, and custom prints.

Here’s how it works:

1️⃣ Choose your jersey from our catalog.

2️⃣ Add your customization details (name, number, logo) in the provided field before checkout.

3️⃣ Our design team will prepare your custom print and confirm it before production.

🕒 Processing time: Custom jerseys usually take 3–5 extra days before shipping.

📦 Note: Customized items are not eligible for returns or exchanges, so please double-check spelling and sizes.

Do you ship internationally?

Yes, we do 🌍✈️

KitLab ships internationally to most countries around the world.

Shipping fees and delivery times may vary depending on your location.

  • International delivery time: Usually 8–14 business days
  • Tracking: Every international order includes tracking
  • Customs: Some countries may charge import duties or taxes (customer responsibility)

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.

You can click the link in that message to see real-time updates on your delivery.

If you need help, just message us on WhatsApp:

View All FAQs

What Our Customers Say

David Chen
Toronto, ON
⭐⭐⭐⭐⭐

"Amazing quality jerseys and fantastic customer service. My custom Barcelona jersey turned out perfect!"

Jessica Miller
Vancouver, BC
⭐⭐⭐⭐⭐

"Fast shipping and excellent communication. The retro Manchester United jersey is exactly what I wanted!"

Mike Rodriguez
Montreal, QC
⭐⭐⭐⭐⭐

"KitLab helped our team create custom jerseys for our league. Professional service and great prices!"